Computers are hard to understand and too many technicians try to take advantage of this by using cryptic language and unjustifiably high prices. We believe that it shouldn't cost you the price of a new computer to fix an old computer.
Here at I.T Works Computer Repair we strive for complete satisfaction - for your peace of mind and the best service for your computer.
That's why we offer a iron clad guarantee -if we can't fix it there's no charge!
Discounts
We offer a 10% discount off the prices below for Students as well as Senior Citizens.
Call-Out Fee
Call out fee of $20, which is refunded if we are unable to solve the issue (fee only applies if location is outside Service Area)
Some people aren't comfortable with unplugging the mess of wires at the back of the computer and hauling it off in the car, only to bring it back and forgetting where the cables go...
We can come to you! Normally the work is finished in the first hour unless the problem is severe and needs further diagnostics, we can take it offsite and only charge the offsite rate
Minimum charge is one hour
REMOTE
$35 /hr
For the same rate as onsite, we can remotely login to the computer and repair whatever problem you might have - all from the comfort from your own home. No wrestling with wire or making time for a technician - all you need to do is run the remote client and you're done.
OFFSITE
$70
Our offsite rate is a flat fee, no matter how long it takes
FAST
$90
Our fast service is for those customers who need their computer fixed as soon as possible. Our fast service has a maximum turn over time of 24 hours - for those customers who needed their computer fixed yesterday!
TEACHING
$30 /hr
Have a new computer but don't know where to begin? We can teach you the basics from sending your first email, creating your first presentation or publishing your first document.
We specialise in Microsoft Office - which includes Word, Access, PowerPoint and Excel
Some Services have a different pricing scheme, the prices below are a single fixed fee
NETWORKING
$20 /machine
Networking is computer lingo for connecting two or more computers together. This can be useful when you want to share one Internet connection or a printer between multiple computers - and very simple to maintain.
We can easily transfer your VHS tapes to DVD to maintain the quality of your recording by avoiding the deterioration suffered by magnetic tape.
DATA RECOVERY
Starting from $35
Data Recovery is a long process and can be very involved, depending on the medium, how many days the data has been lost and many other factors. Due to this fact - we charge a variable rate (capped at $95)
Prevention is better than cure - and this is espcially true with computer security. In November 2008 the Conficker worm was released, exploiting a hole in Windows - it is estimated about 14 million computers are infected still to this day. The infection could be prevented if a simple patch was installed that Microsoft released a few weeks before the outbreak. Is your computer secure?
Don't wait to find out - our Maintenance Service provides a complete solution. Every fortnight a technician can remotely login to the computer and make sure that your computer is protected and running smoothly. Maintenance customers have priority support and have 50% discount on any additional services (some services are free)
Pricing
